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Security Center

How we protect you, and how to keep your accounts safe.

Our commitment

Every online session is protected with 128-bit encryption and monitored around the clock for unusual activity. We will never call, text, or email you to ask for your password, full card number, or one-time passcode.

If you're locked out

Protect yourself

  • Enable account alerts and two-step verification
  • Never share your User ID, password, or passcode
  • Type the address yourself โ€” don't follow links in unexpected messages
  • Report anything suspicious to 1-800-555-0142

Common questions

  • Resetting your password
  • Adding an external account
  • Ordering checks & cards

โœ“ Secure Online Banking

128-bit encrypted sign-on, account alerts, and 24/7 fraud monitoring on every account.

โœ“ $0 Fraud Liability

You're never responsible for unauthorized online transactions when reported promptly.

โœ“ Local, Since 1974

Personal bankers at every Michigan branch โ€” decisions made close to home.